Privacy Policy

Last updated: June 2026

1. Who We Are

Intelian Solutions is a UK-India technology consultancy operated by Sagar Kadam Services Limited, trading as Intelian Solutions. Our registered office is in Jersey, Channel Islands, United Kingdom. We also maintain operations in Pune, India.

In this Privacy Policy, "Intelian Solutions", "we", "us", or "our" refers to Sagar Kadam Services Limited trading as Intelian Solutions. We are a data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, contact us at: info@intelian.in

2. What Information We Collect

We collect information you provide to us directly, as well as information collected automatically when you use our website.

Information you provide:

• Name and contact details (email address, phone number)
• Business name and role
• Project requirements or enquiries submitted via our contact forms
• Communications sent to us by email or phone

Information collected automatically:

• IP address and device or browser information
• Pages visited and time spent on our website
• Referring website and search terms
• Cookie identifiers (see Section 9)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations for our services
• Deliver the technology services you have engaged us to perform
• Send project updates and communicate about your account
• Improve our website and services based on usage analytics
• Comply with legal obligations
• Send relevant service updates where you have consented

We will never sell your personal data to third parties. We do not use your data for automated profiling or decision-making.

4. Legal Basis for Processing (GDPR)

Under the UK GDPR, we rely on the following legal bases to process your data:

• Contract: Processing is necessary to provide the services you have requested or to take steps before entering a contract with you.
• Legitimate interests: We have a legitimate interest in operating our business, responding to enquiries, and improving our website.
• Legal obligation: We may process data where required to comply with UK law.
• Consent: Where we send marketing communications, we rely on your explicit consent, which you may withdraw at any time.

5. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected:

• Enquiry and contact form data: up to 2 years from last contact
• Client project records: up to 7 years for tax and legal compliance
• Analytics data: aggregated and anonymised after 26 months

When data is no longer needed, it is securely deleted or anonymised.

6. Sharing Your Information

We do not share your personal data except in the following circumstances:

• Service providers: Trusted third-party tools we use to operate our business (e.g., Formspree for form processing, Google Analytics for website analytics, Google Tag Manager). These providers process data on our behalf under data processing agreements.
• Legal requirements: Where we are required to disclose data by law, court order, or regulatory authority.
• Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction. You will be notified in advance.

7. International Data Transfers

We operate with team members in both the United Kingdom (Jersey) and India. Some of your data may be processed in India. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including standard contractual clauses where applicable.

Our third-party tools (Google Analytics, Formspree) may process data in the United States. These providers maintain compliance with applicable data transfer frameworks.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data where there is no lawful basis to retain it.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact us at info@intelian.in. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and analyse website performance. We use:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Google Analytics (GA4) to understand how visitors use our site.
• Marketing cookies: Google Tag Manager to manage tracking scripts. Only activated with your consent.

You can manage your cookie preferences at any time via the "Your Privacy Settings" link in the footer of this website. For full details, please see our Cookies Policy.

10. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include encrypted data transmission (HTTPS), restricted access controls, and regular security reviews of our systems and third-party tools.

If you have concerns about data security, please contact us immediately at info@intelian.in.

11. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can promptly delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are published constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@intelian.in
• Phone: +91 99229 95276
• Website: www.intelian.in/contact
• Postal: Sagar Kadam Services Limited trading as Intelian Solutions, Jersey, Channel Islands, United Kingdom